How it Works
Individuals participating in this program will have a telephone contact with a public health staff member each morning 5 days a week except during holidays.
Depending on individual circumstances, persons requesting this service may either call into the public health office between 8 - 10 a.m. or request that a public health staff member call the individual at a pre-arranged time between 8 -10 a.m. If a telephone contact is not made by 10 a.m., a contact person designated by the participant is called and asked to go to the participant's home to verify their well-being and safety with a direct voice-to-voice or face-to-face contact and report back to public health.
If the participant's safety cannot be verified, law enforcement is called to do a welfare check. There is no charge for this service. To enroll please contact the Public Health Office at 507-934-
Benefit to Participating in the Program
- A friendly voice contact each weekday excluding holidays
- Continuing to live at home with dignity
- An enhanced sense of personal safety and security
- An earlier intervention than would possibly occur if there was not a telephone reassurance program
- Having family members assured that appropriate and prompt action will be taken if a daily telephone contact is not made.
Holidays that a participant will not be receiving a call:
- New Year's Day
- Martin Luther King Jr. Day
- Presidents Day
- Memorial Day
- Fourth of July
- Labor Day
- Veterans Day
- Thanksgiving Day
- Day after Thanksgiving Day
- Christmas Day
To promote the safety and security of older adults or adults with disabilities who live alone and are at risk of sudden illness, falls, accidents, and social isolation.